Mayfield Clinic's mission is to deliver excellent personalised private healthcare outside of the NHS. We think that transparency about costs of private healthcare is very important and we want to make sure that you have as much information as possible about the costs that arise when you choose to use our service.
We may amend these Terms and Conditions from time to time. Please check to ensure that you understand the terms that will apply at the time you enter into a transaction with us.
By default, appointments are refundable if cancelled before the cancellation period. At Mayfield Clinic this period is 24 hours. Otherwise no refund applies.
Home test kits are considered personalised healthcare items as they are prepared for the individual. They are non-refundable.
Appointments can be rescheduled via your online account. They can be rescheduled outside of the cancellation period.