Private Practice Owners

Petition for government support during Covid19

Dear Private Practice Owner,

I run Mayfield Clinic, a multi-disciplinary private practice Oxford encompassing GP, Nurse, Radiology and Mental health, and also develop Hero Health, a practice management system for private healthcare practices.

The last 2 weeks have been an exceptionally difficult time and we expect the situation may yet worsen. At Mayfield, we’ve seen a ~90% decline in bookings in the space of a fortnight, and speaking to Hero users and other local providers we know we are not alone. We’ve taken drastic steps to reduce our cost base, including zero-basing our costs and utilising the furlough scheme. However, given the fixed liabilities we face (e.g., rent, rates, other contracts) we remain in an extremely challenging position.

As you may be aware, the government has launched various schemes to support small businesses – in particular the following are of interest to us:

Unfortunately, despite a relatively broad definition of retail, hospitality and leisure (e.g., included are “Wellness centres, spas, massage parlours”), the current regulation excludes “Medical services (e.g. vets, dentists, doctors, osteopaths, chiropractors)” from both of the schemes above. There should be no doubting that private health practices are exposed to coronavirus; face-to-face care is integral to the service we deliver, yet we are currently unable to offer this service, and as a largely discretionary expenditure, consumers have been quick to close their wallets on spending in our domain. I believe we should be eligible for the schemes above, like our counterparts in Retail, Hospitality and Leisure, and that it is in the best interests of the country that we are supported through this crisis.

With this in mind, I am writing to ask if you would consider joining me in submitting a letter to the government (and to your local authority), requesting that these schemes be updated to incorporate healthcare practices providing a private service (or similar definition). If you are willing to be added as a signatory, please complete this survey. I will share the letter back with you for submission to your local authority.

Yours sincerely,

Gus Kennedy

Commercial Director, Mayfield Clinic

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