Please read our cancellation and rescheduling policy
Appointments can be cancelled or rescheduled up to 24 hours in advance.
Non-members are required to cancel or reschedule via their online account - we do not accept emailed requests for cancellations or rescheduling.
Home test kits (e.g., HPV Kits, Blood Test Kits, PCR Test Kits) are considered personalised healthcare items. They are prepared for the named individual upon ordering and are non-refundable.